Testimonials

Good service and communication. Waited and did not have to wait long.

Joseph is honest and caring towards us car owners! Works in service and such a gent! Thanks Joseph

(Translated by Google) I can tell that the staff are friendly and willing to help. Thank you. (Original) 직원들 이 친절 하고,잘 해주려고 하는것을 알수 있어요. 감사합니다.

I made a mistake and got my dates mixed up for my appointment. Patrick was a gem, he was able to get me in and out for my 4 wheel alignment. I'm forever grateful ❤️ I will come back for my car repair issues and services in the future. Thank you so much Patrick

Charles Johnson was great; he did a great job making us want to buy from Antwerpen Clarksville. I would highly recommend Charles to friends and neighbors.

So I'll preface this by saying I haven't had to deal with buying a car more than a few times, but I really have to hand it to Antwerpen. From the moment I initially called to the moment I left with my new 2026 ioniq 5 lease the staff was nothing but super helpful and personable. Working with CJ, Ryan, and Nathan was more like having a nice time with friends rather than a sales situation, and I never felt pressured once. 10/5 would recommend.

CJ and Nathen are wonderful to work with. Helpful, friendly, and informative without uncomfortable sales pressure. Excellent customer service.

I had a great experience at Antwerpen Hyundai of Clarksville trading in my Sonata for a newer model. I received a very fair trade-in value and drove off in a beautiful newer Sonata-the upgrade was perfect. My salesman, DJ, was excellent from start to finish. No pressure at all, just honest advice that helped me make the right decision. I highly recommend Antwerpen Hyundai of Clarksville, especially DJ. You won’t be disappointed!

I highly recommend Hyundai of Clarksville to anyone in the market for a new Hyundai. The experience was great from the moment we walked into the door to the one we drove away in our new Santa Fe the following day. No pressure, friendly, and had exactly what I was looking for at the most competitive price.

I brought my sonata in for a routine oil change.The service advisor, Joseph was professional and kept me updated on the status of my vehicle. They performed a complimentary multi-point inspection and efficiently addressed a few minor repairs that I hadn't even noticed. The work was completed within the quoted time, and the waiting area was clean and comfortable. I appreciate the transparency and lack of surprise charges. Excellent service experience. I would highly recommend 10/10

They have the best service at Clarksville Hyundai. Everyone there is so helpful and will go above and beyond to make you feel comfortable.

CJ and Nathan made the car buying process quick, easy, and stress free. They were helpful, knowledgeable, and transparent the entire time. Highly recommend working with them!

Overall good experience. The manager, Jason, was very professional and Katrina was a pleasure. The dealership didn't throw in a bunch of aftermarket add-ons to boost their profits. They were transparent and honored the deal I negotiated via emails and texts.

The team there is very friendly. They always help me get the best deal! This is my third car from them so there doing something right.

I love coming here! They always give me a good deal and the team is very friendly and professional!

Had a pleasure working things out with Ralph in the service center. Very professional and welcoming. 10/10 will come back again

had an amazing experience working with Katrina Jacobson! She helped me find the perfect car that fit all my needs, and she even secured a fantastic deal for me. Katrina truly listened to everything I was looking for and was incredibly attentive, patient, and helpful throughout the entire process. She’s friendly, knowledgeable, and highly professional. I would highly recommend Katrina to anyone looking for a stress-free, enjoyable car-buying experience. She’s truly the best! 🚗✨

Great customer service thank you so much Yomi you are a great car salesman

I had the best experience here! Big shoutout to Steve! He provided wonderful service in such an efficient manner! He was really pleasant and informative and told me everything i needed to know! Steve really made my experience! Thank you so much!

Took my problem and solved it

I had a great experience buying my car at Antwerpen Hyundai in Clarksville. Charles was extremely knowledgeable and very helpful without being pushy in any way. He was e exactly what I needed in a sales consultant and I would recommend anyone to him. Thanks again to all of you for making buying my 2025 Tuscon a great experience!!

Just want to give a super HUGE shoutout to Mr Eben!! He really went above & beyond to help me trade my truck & find the legit perfect vehicle! I originally came in to look at some used vehicles however after showing me some newer ones with all my wants & not too much above my price limit I was actually sold with little convincing he really made the process super easy. I was at the dealership a good bulk of the day but didn’t even notice due to the ongoing excellent customer service & comfort from the employees of the dealership. Also want to shout out Mr Abel in finance for the big help and some real life financial advice. These guys really made my day smooth. THANK YOU!

Ive purchased multiple vehicles over the past decade from the Antwerpen auto group. Ive always bought from Antwerpen Toyota, but the used car I was looking for was at Antwerpen Hyundai and my salesmen Jerry and his team met the same standard that I am used to. Good pricing, quality service, and super friendly sales, management, and financing team. 10/10 would recommend.

Very happy with service, fast and professional. Would definitely use them again for any service.

I was deeply impressed by Mr. So Yon’s excellent and sincere support throughout my car selection process. He guided me thoughtfully in choosing the best model, options, and insurance plan to fit my needs. I truly appreciate his professionalism, patience, and genuine care, which made the experience smooth and satisfying for me and my family. I especially value his customer-first mindset — he carefully considered every option from my perspective, ensuring that I received the best value and experience. Mr. So Yon is truly a heartfelt car sales expert who puts his customers first in every way.

I’ve been bringing my car to this Hyundai dealership for a while now, and I always ask for Joseph in the service department. He’s professional, honest, and truly goes above and beyond every time. I trust his recommendations completely and never feel pressured into unnecessary work. The service is always done right, and my car runs great thanks to his care and attention to detail. It’s rare to find someone this genuine in car service; I wouldn’t take my car anywhere else!

Great staff. Not pushy. Maintenance team has been great so far. I'm glad I got the in house service deal. Makes everything so much easier.

PLEASANT SERVICE EXPERIENCE Had my first service for a Hyundai Tucson Hybrid Limited at Antwerpen Hyundai (Clarksville), and it was a smooth experience from start to finish. The covered drop-off area is a great touch — no stress about rain or wind while checking in. Everything was quick and easy, and I really want to thank Service Advisor Joseph McWilliams for going above and beyond. He was friendly, knowledgeable, and genuinely cared about getting things right. There was an issue with the rear seat cable that might’ve required a long fix, but Joseph made it happen the same afternoon, saving me another trip. The wait time was only about half an hour longer than a regular oil change, and he even offered complimentary wheel locks for the inconvenience. Nice waiting area, good coffee, and overall excellent service. Received a complimentary car wash coupon, too.

2nd car we have bought from here, and both times we had a great experience. See CJ, he is great!! Worth the drive from Pennsylvania! 🎉

Love Joseph my service advisor

I had an outstanding experience at this dealership! From start to finish, everything was smooth, professional, and truly customer-focused. MO and Jennifer went above and beyond to make sure I was taken care of — they were knowledgeable, patient, and made the whole process stress-free. It’s rare to find a team that genuinely cares about their customers, but they definitely do here. I couldn’t be happier with my visit and highly recommend this dealership to anyone looking for excellent service and a team that really delivers!

Shout out to Jasmine and my Tech-Tiara. Another excellent service-from start to finish! Go team Clarksville!

Among the most pleasant auto buying experiences I have had.

I had an outstanding experience at this dealership! From start to finish, everything was smooth, professional, and truly customer-focused. MO and Jennifer went above and beyond to make sure I was taken care of — they were knowledgeable, patient, and made the whole process stress-free. It’s rare to find a team that genuinely cares about their customers, but they definitely do here. I couldn’t be happier with my visit and highly recommend this dealership to anyone looking for excellent service and a team that really delivers!

Sabrina was amazing ! Consistent communication about my vehicle and she was ready to help from the moment I got transferred to the service desk. Super understanding of my schedule had extreme patience. My car was fixed within the week. Overall excellent service from this location! Thank you :)

Vince has always been helpful and great at communicating the services provided. They always go above and beyond and answer any question I have without making me feel like a nuisance . Joe was very friendly and listened to the questions I had and gave helpful feedback . I always feel welcome when I go get my services done at Antwerpen Hyundai in Clarksville

Update: 1/13/26: We were contacted by the General Manager immediately upon posting this review. In the time since, they have provided us a rental and assured us that they are working to improve the culture and service. I will update upon completion of our service and provide an accurate description of the interaction. Original review 1/12/26 Service department staff is rude, unhelpful and under qualified. Dealing with the Hyundai Ioniq 5 ICCU failure has left us without the car for an extended period of time. They’ve not communicated, not offered a rental and not answered when we asked for timeline updates. If we can ever get the car back in working order, we’re going to a different dealership. Bought the car here and wish we’d gone elsewhere.

Very bad experience at this dealership. Plus one star for the sales rep. When used car sales manager Stanislav found out we were looking to buy a car in the next 2 months and were looking at two other full size SUVs he stated: "we have nothing to sell you and these cars are selling above MSRP, then started shaking and fidgeting in anger. At no point during our conversation was price ever discussed, only the color and options we were looking for. Looked liked Stanislav was under the influence, regardless as a business owner myself I woul never tolerate any of my employees behaving like that with customers. I've reached out to the GM Kenny and waiting to hear back.

I scheduled an oil change for 10:45, upon arrival I was told it would taken 1-1.5 hours. An hour into being there a staff member comes over to me to go over what I was having done to my car and it would be 1.5-2 hours. All together it took over 3 hours just for an oil change.

Would’ve gave them zero stars, but that is not an option so I had to give them one star. Staff is a bunch of snowflakes that would not do recall work on the vehicle because it was messy inside. Insisted I pay $150 to clean the inside of the car first. It had coffee spilled on the seat and front left door with some dirt and was messy inside. They claimed it was a bio hazzard, that it was fecal matter. Chris, the service Director threatened to take pictures and post them on the Internet to defame us. Will never buy another car from any Antwerpen dealer again or bring a car there for service. Recommend nobody else does either. Outrageous, they could’ve discussed this while we were there, but waited till we left. We live 20 minutes from the dealership. He insisted if we didn’t pay to have it cleaned, we would have to pick it up, clean it and bring it back. Picked up the car the next day and an extremely rude, unprofessional (middle age black women, don’t know her name). She led me to the cashier’s office to sign papers and give me the keys. She was extremely rude and disrespectful. She should not be dealing with customers. While i was reading the paperwork she was trying to grab it from me. Now I know why… they lied on the paperwork for recall work saying I declined to have the work done, and I threatened the service manager. Both are blatant lies! Quite frankly, i view this as falsifying official corporate documents. Do not do business with Antwerpen Hyundai in Clarksville.

My Hyundai broke down on 32, so I managed to limp it over to this dealership to get it checked out. The service department was slammed, so it took about a week before they even looked at it. Another week went by before they finally figured out the issue… after checking with Hyundai corporate, no less (multiple times). By week three, right around the time they were ready to start repairs (and once the parts came in), they finally had a loaner available. Also I have to say the overall communication from this dealer during this month ordeal was so subpar, I had to keep texting them every few days after hearing no updates to get even a little info on what was the status of things. Nearly $4,000 later, I picked up the car… exactly one month to the day after I dropped it off. No clean car wash or anything either; it was dustier than I left it. Fast forward three weeks, and here I am again, check engine light back on. This time, I think I’ll stick with my usual Hyundai dealer.

I asked 2 simple question to Ryan Latham Sales Manager and he failed to answer both of them. This dealer doesn’t give you price up front so they can add “add ons” aka scam to your OTD. Find a different sales guy if this person answers your email

This review is for their service department. It was the first and last time I will ever have my car serviced by them. They repeatedly pushed back and delayed service that was covered under warranty for my vehicle resulting in me being forced to spend hundreds of dollars on a rental car. After my car broke down on the side of the road, they initially upon inspecting my vehicle tried to claim nothing was wrong. However prior to taking my car to them I had my vehicle inspected by my regular mechanic who within an hour told me what the issue was. When I told Hyundai this, they did another inspection and surprise! They confirmed the issue my mechanic had identified. I thought you guys were supposed to be the specialists? Communication and vehicle updates during this time were virtually non existent with me always having to contact THEM repeatedly for an update although they stated they would be doing that for me. Do not take your car here to get serviced.